Privacy Policy

**Effective Date:** December 5, 2024

**Last Updated:** December 5, 2024

Li9 Technology Solutions ("Li9," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website li9.com or use our services.

## Information We Collect

• ### Information You Provide
• **Contact Information:** Name, email address, phone number, and company name when you fill out forms or contact us
• **Communications:** Content of messages you send through our contact form or email
• **Meeting Requests:** Scheduling information when you book a consultation

• ### Information Automatically Collected
• **Usage Data:** Pages visited, time spent on pages, click patterns, and navigation paths
• **Device Information:** Browser type, operating system, device type, and screen resolution
• **IP Address:** Used for security purposes and general geographic location
• **Cookies:** Small data files stored on your device (see Cookie Policy below)

## How We Use Your Information

• We use the information we collect to:
• Respond to your inquiries and provide customer support
• Schedule and conduct consultations
• Send relevant information about our services (with your consent)
• Improve our website and services
• Analyze usage patterns to enhance user experience
• Protect against security threats and fraudulent activity
• Comply with legal obligations

## Information Sharing

• We do not sell your personal information. We may share your information with:
• **Service Providers:** Third-party vendors who assist us in operating our website and providing services (e.g., hosting, analytics, email)
• **Business Partners:** When you express interest in solutions involving our partners (IBM, Red Hat, etc.)
• **Legal Requirements:** When required by law or to protect our rights
• **Business Transfers:** In connection with a merger, acquisition, or sale of assets

## Data Security

• We implement industry-standard security measures to protect your information, including:
• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

## Cookie Policy

• We use cookies and similar technologies for:
• **Essential Cookies:** Required for website functionality
• **Analytics Cookies:** Help us understand how visitors use our site (Google Analytics)
• **Preference Cookies:** Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

## Your Rights

• Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@li9.com.

## Data Retention

• We retain your information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Contact form submissions are retained for 2 years unless you request earlier deletion.

## Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

## Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

## Contact Us

If you have questions about this Privacy Policy, please contact us:

**Li9 Technology Solutions**
Email: privacy@li9.com
Website: https://li9.com/contact