IBM Fusion HCI Managed Services
Your IBM Fusion HCI platform, expertly managed 24x7x365, so you can accelerate innovation.
24x7x365 Operations
Proactive monitoring and management of your entire platform
Accelerated DevOps
Expert CI/CD and GitOps control plane management
99.9% Uptime
Enterprise-grade SLA with 30-minute Sev1 response
The Operational Challenge
Managing an IBM Fusion HCI environment requires deep expertise across multiple technology domains: hardware monitoring, storage management, OpenShift operations, and security patching. Your IT teams are stretched thin, balancing day-to-day infrastructure management with the strategic initiatives that drive business value. Every hour spent on routine maintenance is an hour not spent on innovation.
A Single, Accountable Partner
The Li9 Fusion HCI Managed Service allows your IT teams to shift their focus from routine infrastructure management to the rapid delivery of business-critical applications. We provide a comprehensive operational service that handles the complexities of your on-premise environment, ensuring it remains secure, reliable, and optimally configured. Our service provides a single, accountable partner to manage your entire stack.
Comprehensive Managed Services
Our service covers your entire Fusion HCI stack:
IBM Fusion HCI Hardware Management
Physical infrastructure monitoring and maintenance, including firmware updates, capacity planning, and incident response.
Red Hat OpenShift Operations
Container platform operations including cluster management, GitOps control plane, CI/CD pipelines, and security policies.
Proactive Monitoring
24x7x365 monitoring with automated alerting and rapid response to potential issues before they impact your business.
Security and Compliance
Regular security patching, vulnerability management, and compliance reporting to keep your platform secure.
Performance Optimization
Ongoing tuning and optimization to ensure your platform delivers maximum performance for your workloads.
Why Choose Li9 Managed Services
By partnering with Li9 for managed services:
Free your IT team to focus on strategic initiatives and business-critical application delivery.
Get enterprise-grade operations with 99.9% platform uptime guarantee.
Receive 30-minute response time for Severity 1 incidents, ensuring rapid resolution.
Benefit from expert assistance with CI/CD tooling and GitOps control plane deployment.
Reduce operational overhead with a single partner managing your entire Fusion HCI stack.
Frequently Asked Questions
Our monitoring covers the complete Fusion HCI stack: hardware health, storage performance, OpenShift cluster status, and application workloads. We use automated alerting and have engineers on-call around the clock to respond to any issues.
We guarantee 99.9% platform availability, measured monthly. This translates to less than 45 minutes of unplanned downtime per month. Planned maintenance windows are scheduled in advance and coordinated with your team.
For Severity 1 incidents that impact production workloads, our on-call engineers will acknowledge and begin working on the issue within 30 minutes of detection or notification. We maintain continuous communication until resolution.
Yes. We can onboard existing Fusion HCI environments into our managed services. Our team will conduct an assessment, document your environment, and establish monitoring and management procedures.
Ready to Offload Your Infrastructure Operations?
Let Li9 manage your IBM Fusion HCI platform so your team can focus on what matters most: delivering business value.